As we enter the holiday season, here are some tips to make sure you’re keeping safe, warm, and prepared for the winter season.
What do you do if your water isn’t working?
If you wake up one morning and the taps aren’t running, here’s what you can do:
• Check your front door. If a water outage happened overnight City crews may have left a notice.
• Consult calgary.ca/wateroutages. Water main breaks and repairs are listed by community.
• Call 311 to report an outage if your water is off and you have not been notified.
We know you rely on us to provide reliable access to clean and safe water. When outages happen, we work to notify you and restore service as quickly as possible.
Under normal circumstances, water main breaks are repaired, and water is back on within 48 hours. We prioritize breaks based on the risk of property damage, impact to critical facilities like hospitals or schools, and the number of customers out of water.
For extended outages we will provide residential customers with a temporary water source. For shorter outages, and to support you while water wagons, we recommend keeping a small emergency supply of water on hand.
Visit calgary.ca/wateroutages to learn more.
Stay Warm: Online Map Shows Winter Emergency Services
Weather in Calgary can be unpredictable. In the events of extreme cold weather, there are services around the city to support residents experiencing homelessness. The Cold Weather Emergency Support’s online map shows the location of each service station, including overnight shelters, daytime services, and warming stations. Visit the interactive map at https://maps.calgary.ca/ColdWeatherEmergencySupport.
As always, everyone is welcome to contact my office if you have any questions or concerns. Stay warm!
Jennifer
Ward 2 – Councillor Jennifer Wyness proudly serves the following Communities: Arbour Lake, Citadel, Evanston, Hamptons, Hanson Ranch, Hawkwood, Hidden Valley, Kincora, Nolan Hill, Ranchlands, Sage Hill, Sherwood
