Emergency Services: 9-1-1. Emergencies only: police, fire, medical. Should only be called if lives are in danger or a crime is in progress and an immediate response is required.
CPS Non-Emergency Line: 403-266-123. The number for non-emergency situations, where time has elapsed after the incident, the suspect is not on scene, or if calling about a nuisance issue.
ALPHA House Help Team (formerly DOAP): 403-998-7388. Please use this number if you meet someone in a vulnerable situation that could use non-emergency assistance from HELP, 24/7.
ALPHA House Needle Response Team: 403-796-5334. This is the number for a mobile response unit which safely cleans up needle debris.
Encampment Team: 403-805-7388. The Alpha House Encampment Team supports “rough sleepers”, navigating them into shelters, detox and housing, or providing them with food, medical assistance etc.
Distress Centre: 403-266-HELP (4357). Call or text this number for 24-hour crisis support, including youth peer support and professional counselling.
Bylaw, City Information: 3-1-1. Call, download the app, or visit Calgary.ca/311 for City information (e.g., bylaw, garbage collection, etc.)
Transit Watch: 403-262-1000 or text 74100. Text 74100 or use the help phone/button on C-Trains and platforms to report immediate safety and security issues (e.g., such as disorder, areas needing attention or cleaning, infrastructure issues, broken glass, or harassment, etc.)
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