When you create a MyCalgary Account, we ask for some personal information. This info helps keep your account secure and makes our services more useful.
What we ask for
Name
Enter the name you want to use on MyCalgary services. When you share content with others, like a document or photo, your name will show up with it.
Username
Enter a username that you’ll use to sign in to your MyCalgary Account, like [email protected].
- You’ll create a Gmail address or use an email address you already have that’s not Gmail.
- You can use letters, numbers, and periods. Your username isn’t case-sensitive. You don’t need to remember which letters are capital or lowercase.
Password
To help keep your account safe, choose a strong password that’s at least 8 characters.
- Have a mix of letters, numbers, and symbols.
- Avoid personal info or common words that are easy to guess, like your street or pet’s name.
- Don’t use a password you’ve used for other accounts or websites. Likewise, don’t use this password anywhere else.
Birthday
Enter your date of birth. Some MyCalgary services have age requirements.
Your age isn’t visible to others.
Gender
Select your gender or decide not to say.
Your gender isn’t visible to others unless you share it publicly or with specific people.
Phone number
If you have a mobile phone, this info is optional but highly recommended. Depending on how you add a phone number to your account, your number can be used on different MyCalgary services. For example, if you forget your password, your recovery phone number helps you get back into your account.
Current email address
If you already have an email address, we recommend that you add it. This email address can be used for a few reasons, including to:
- Help keep your account secure
- Help you get back in if you can’t sign in, like if you forget your password
- Get notifications from MyCalgary services
