Provide Your Input on How and When the City Charges Fees


If you ever use City services like transit or recreation, you likely pay a fee when you do. How much you pay to use these and other City services that require a fee is shaped by The City’s User Fee and Subsidy Policy and approved by Council each year.

The last time the User Fees Policy was reviewed was 2012. Since a lot has changed over the last 10 years, we are now reviewing the current policy with the aim to have an updated policy in place for 2024.

To make sure the updated policy meets the needs of Calgarians now and in the future, we need your input. Please visit to share your thoughts on how user fees should be determined in our city and to learn more.