We’re about to put our house on the market but I’m worried about having strangers in my home. Who’s responsible if there’s damage to the property, my things go missing, or someone gets hurt?
It’s natural to feel concerned about your property during the real estate process. After all, you likely won’t be present when your home is being shown to potential buyers.
If you’re planning to hire a real estate agent, it’s their responsibility to exercise reasonable care and control of your property when your home is under their supervision. The buyers’ agent also bears the same responsibility.
Although not common, accidents can happen and things may go missing during showings. If your agent or the buyer’s agent was in control of the property at the time, depending on their insurance coverage, the damage or missing property may be covered.
That said, some belongings are priceless. If you have heirlooms, photo albums, jewelry, or important documents (like passports or birth certificates) in your home, you should consider moving them to a trusted friend or family member’s home, storage locker, or safety deposit box while your house is on the market. Your agent understands the flow of traffic through a house during a showing and can advise you on items that can or should be packed up in advance.
You can also protect yourself during the real estate process by making sure your house and its contents are adequately insured under your existing homeowner policy. Your own insurance should also protect you if anyone were to become injured or hurt while on your property.
I would also suggest that you talk to your real estate agent about any potential hazards that could exist on your property. Situations like a slippery sidewalk or a violation of the building code are a danger and are best dealt with before listing the property.
Your experience throughout the real estate process should be a positive one. If anything happens at your home during a showing that doesn’t seem right, talk to your real estate agent or their broker—they’re there to help. You can also visit reca.ca for more information.
You’ve got questions. He’s got answers.
Charles Stevenson is the Registrar at the Real Estate Council of Alberta. Buying and selling real estate in Alberta can be confusing, but it doesn’t have to be.
If you have a new question for Charles, please email [email protected].
